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Support · How We Build
Manufacturing & Quality
From raw-material selection to the finished board, every stage is automated and tested. Backed by 60 production lines, an in-house lab, and a 10-year outdoor warranty.
Production
The Manufacturing Process
Automated process control keeps material ratios consistent in every batch — no weak links, no uneven colour.
Peace of Mind
Warranty
Our warranty reflects confidence in the product. Terms below apply to standard outdoor decking; commercial and custom projects on request.
10
Years — Residential
Structural warranty against rot, splitting and delamination for residential outdoor use.
5
Years — Commercial
Structural warranty for high-traffic commercial installations.
25
Years — Colour (relative)
Limited warranty against excessive fade beyond the rated grey-scale threshold.
Years — Residential
Structural integrity — resistance to rot, fungal decay and termite damage under normal use.
Manufacturing defects in material and workmanship identified on delivery.
Colour retention within the specified grey-scale rating over the warranty term.
Warranty is transferable to a subsequent owner within the original term (占位条款,请以客户实际政策为准).
Planning a large or commercial project?
Talk to our team about custom profiles, MOQ, lead times and project-specific warranty terms.